Updated Regularly · Pakistan Players

000xxx FAQ — Every Question Pakistani Players Actually Ask

From registering your account for the first time to requesting a withdrawal via Easypaisa, from cricket betting odds to Andar Bahar rules — this FAQ covers it all. Use the search box or browse by category to find your answer fast.

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Account & Registration 10

Head to the Register page on 000xxx. Fill in your Pakistan mobile number, a valid email address, and a strong password. On the next screen enter your full name as it appears on your CNIC, your date of birth, and your province. Confirm you are 18 or older and agree to the Terms and Conditions — your account is created instantly. The whole process takes under 2 minutes and is completely free.

Yes — 000xxx is strictly an 18+ platform. Age is verified during the KYC process using your CNIC. Any account unable to confirm an age of 18 or above at KYC stage is permanently closed. When you register, you confirm by checkbox that you are 18 or older. Attempting to circumvent this results in permanent account closure and forfeiture of any balance.

No. 000xxx enforces a strict one-account-per-person policy. Duplicate accounts are detected automatically using device fingerprinting, IP matching, and KYC cross-referencing. If a player is found to have multiple accounts, all linked accounts are closed and any bonus balances are forfeited. If you've lost access to your account, contact support — do not create a new one.

KYC (Know Your Customer) is the identity verification process required before you can make your first withdrawal. You'll need to upload a clear photo of both sides of your CNIC and a selfie holding it. The process takes about 10 minutes and is a one-time requirement. You can register and deposit before completing KYC, but withdrawals are blocked until verification is complete. KYC keeps the platform secure and protects every player's funds.

Go to the Login page and click "Forgot password?" below the password field. Enter your registered Pakistan mobile number or email address. A one-time reset code will be sent to your mobile by SMS. Enter the code, set a new password, and you're back in. If you no longer have access to the registered mobile number, contact support@000xxx.bet with your CNIC details for manual verification.

For security reasons, contact details cannot be changed directly from the account dashboard — this prevents unauthorised account takeovers. Contact support@000xxx.bet from your registered email with your CNIC details. After identity verification, the support team will update your contact details, usually within 24 hours.

Yes. If you want to permanently close your account, contact support@000xxx.bet or use live chat. Before closing, withdraw any remaining real-money balance. Permanent closure means the account cannot be reopened. If you're closing because of gaming concerns, consider using the self-exclusion tool on the Responsible Gaming page first — it gives you a structured break without permanently losing your account history.

Accounts are temporarily locked after several consecutive failed login attempts — this is a security feature. The lock lifts automatically after 30 minutes. Accounts may also be locked pending KYC completion or if unusual activity is detected. If your account remains locked after 30 minutes, contact the 000xxx support team via live chat for immediate assistance. Do not try to create a new account — contact support.

000xxx is fully optimised for mobile browsers on both Android and iOS. The entire platform — registration, deposits, betting, live casino, withdrawals — works seamlessly in your mobile browser without any app download. To get one-tap access, add 000xxx to your phone's home screen: tap Share (on iOS) or the browser menu (on Android) and select "Add to Home Screen". It works just like an app icon.

000xxx support is available 24/7. The fastest way is live chat — accessible from the bottom-right button on any page when you're logged in. You can also email support@000xxx.bet for non-urgent queries. The support team is Pakistan-based, understands local payment methods and account issues, and typically responds to live chat within a few minutes.

Deposits 7

000xxx accepts the following deposit methods for Pakistani players: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfer, and Visa/Mastercard debit or credit cards. All transactions are in PKR. There are no additional fees charged by 000xxx for deposits, though your bank or wallet provider may apply their own transaction charges.

The minimum deposit on 000xxx is Rs 200. This applies to all payment methods — Easypaisa, JazzCash, IBFT, and cards. There is no maximum deposit limit for standard accounts, though higher tier deposits may require additional KYC documentation. Deposits below Rs 200 are declined automatically.

Easypaisa and JazzCash deposits to 000xxx are typically credited within 1–3 minutes of completing the transaction on your wallet app. If after 10 minutes your balance hasn't updated, check whether the transaction completed successfully on your Easypaisa/JazzCash app. If the transaction shows as completed on your end but the balance hasn't updated, contact live chat support with your transaction reference number.

First, check your Easypaisa/JazzCash app or bank statement to confirm whether the amount was actually deducted. If the deposit shows as deducted on your end but not credited in 000xxx, contact support immediately with your mobile number, the amount, and the time of the transaction. Do not attempt to make the same deposit again until the first one is resolved — you may end up with a duplicate charge. 000xxx's support team resolves deposit discrepancies usually within 30 minutes.

000xxx does not charge any fees on deposits. However, some payment providers — particularly banks for IBFT transfers — may apply their own transaction fees. Easypaisa and JazzCash wallet-to-wallet transfers typically have minimal or no fees up to certain amounts. Check your specific wallet or bank's fee structure if you're unsure. The amount credited to your 000xxx account is the amount you send, minus any fees your provider may charge.

Yes — IBFT (Interbank Fund Transfer) is accepted on 000xxx. After selecting IBFT on the deposit page, you'll be shown the destination bank account details. IBFT transfers typically take 15–60 minutes to process, depending on your bank. Make sure to use the exact reference provided on the deposit page so your transfer can be matched to your account automatically.

Yes. In your account under Safety Settings, you can set daily, weekly, or monthly deposit limits. Once active, 000xxx will block any deposit that would take you over your chosen threshold for that period. Decreasing a limit takes effect immediately. Increasing a limit requires a mandatory 24-hour waiting period — this is by design to protect against impulsive decisions. This is part of 000xxx's Responsible Gaming tools.

Withdrawals 7

Log in to your 000xxx account and go to Account → Withdrawal. Select your preferred method (Easypaisa, JazzCash, IBFT, or card), enter the amount you want to withdraw, and confirm. Your KYC must be fully verified before your first withdrawal is processed. Easypaisa and JazzCash withdrawals typically complete within 30 minutes. IBFT bank transfers take one business day.

The minimum withdrawal from 000xxx is Rs 200. This applies across all withdrawal methods. There is no maximum withdrawal amount for standard verified accounts, though very large withdrawals may require additional documentation as part of compliance requirements.

Common reasons for withdrawal delays include: KYC not yet completed, active bonus wagering requirements not yet met, the withdrawal amount including funds from a pending bet settlement, or high withdrawal volume during a busy period. Log in and check your account for any pending KYC prompts or wagering progress indicators. If none of these apply and it's been over 2 hours, contact live chat support with your withdrawal reference.

For security and anti-money-laundering compliance, 000xxx's standard policy is to return funds to the same payment method used for the deposit. If you've changed your Easypaisa number or bank account since depositing, contact support@000xxx.bet with your CNIC details. Exceptions are reviewed case by case and may require additional identity verification.

000xxx does not charge withdrawal fees. The amount you request is the amount sent. However, your receiving bank or wallet (Easypaisa, JazzCash) may apply their own incoming transfer fees. These are outside 000xxx's control. Most Pakistani mobile wallets do not charge for incoming transfers up to their standard limits.

Withdrawals can be rejected if: KYC is incomplete, bonus wagering requirements haven't been met, the requested amount exceeds your available real-money balance (bonus funds can't be withdrawn before meeting wagering requirements), or there's a mismatch between your account name and the receiving account name. Check your account dashboard for specific rejection reasons. If the reason is unclear, contact support immediately.

Standard verified accounts have generous daily and weekly withdrawal limits. VIP players have higher limits. Very large withdrawal requests — typically those significantly above standard amounts — may require 000xxx to process them over multiple transactions or in stages for compliance reasons. Your account dashboard shows your current withdrawal limits. Contact support if you need to request a limit review.

Bonuses & Promotions 7

New players who register on 000xxx receive a 100% match bonus on their first deposit. For example, deposit Rs 1,000 and you'll have Rs 2,000 to play with — Rs 1,000 real money plus Rs 1,000 bonus. The minimum qualifying deposit is Rs 200. The bonus is credited automatically upon your first deposit. Wagering requirements apply — see the full Terms and Conditions for details.

A wagering requirement (also called playthrough) means you need to bet a certain total amount before bonus funds convert to withdrawable real money. For example, if you receive Rs 1,000 bonus with a 10x wagering requirement, you need to place Rs 10,000 in total bets before the bonus converts. Your progress towards the requirement is tracked in real time in your account. Different games contribute different percentages — slots typically count 100%, while some table games contribute less.

No. Bonus funds must meet the stated wagering requirement before they can be withdrawn as real money. You can use bonus funds to play immediately, and any real-money wins above your bonus balance are withdrawable. Once wagering is complete, the bonus converts to real money and can be withdrawn normally. You can track wagering progress from your account dashboard at any time.

Yes — 000xxx regularly runs promotions for existing players including reload bonuses (typically percentage matches on subsequent deposits), cashback offers, tournament prizes for cricket betting and casino games, and PSL season specials. Promotions are posted on the homepage and notified via SMS to players who opt in during registration. Log in and check the Promotions section regularly so you don't miss limited-time offers.

000xxx's Refer a Friend programme rewards both you and the friend you invite. When your referred friend registers using your referral code and makes their first deposit, both accounts receive a bonus. Your referral code is in your account under Refer a Friend. There's no limit to how many friends you can refer — every successful referral earns you a reward.

Bonus credits are automatic but can take up to 5 minutes after your deposit is confirmed. Refresh your account page and check the bonus balance section. If after 10 minutes the bonus still hasn't appeared, contact support@000xxx.bet with your deposit amount, time, and payment method. Make sure you meet the minimum qualifying deposit amount (Rs 200) and that you haven't previously claimed a welcome bonus on 000xxx — it's a once-per-account offer.

Yes. Some players prefer to play with real money only and avoid bonus wagering requirements. In your account settings under Bonuses, you can opt out of automatic bonus crediting. When opted out, deposits won't trigger bonuses and you can withdraw 100% of your winnings without meeting wagering requirements. You can opt back in at any time. Contact support if you can't find this setting.

Cricket Betting 7

000xxx covers PSL, international Tests, ODIs, and T20Is involving Pakistan plus major global tournaments. Pre-match markets include match winner, series winner, top batsman, top bowler, first wicket method, total sixes, and more. In-play markets include live match winner, next wicket, runs in over, and player performance specials. Markets are updated in real time during live matches.

Log in to 000xxx, go to the cricket section, and select the live match you want to bet on. Markets with an "In-Play" label are available for betting right now. Click the odds you want to back, enter your stake amount in PKR, and confirm. In-play odds change quickly — you have a few seconds to confirm after clicking before the odds may refresh. Make sure you have sufficient balance before starting a live betting session.

000xxx follows standard cricket betting rules for abandoned and interrupted matches. If a match is abandoned before the minimum overs required for a result (typically 20 overs in a T20, as per DLS), pre-match bets are voided and stakes returned to your account. For in-play bets, settlement depends on the market and whether a sufficient result was reached. Full details are in the Terms and Conditions under betting rules.

Live scores for ongoing matches are displayed directly within the betting interface on 000xxx. You can also visit the dedicated Live Cricket Score section for ball-by-ball updates on all currently active matches. Scores update automatically — you don't need to refresh the page manually.

Cash out is available on selected markets and matches on 000xxx. When available, a "Cash Out" button appears next to your open bet in the My Bets section. The cash-out offer reflects the current state of the match and may be higher or lower than your original stake. Cash out is not available on all markets or at all times during a match.

Odds on 000xxx are displayed in decimal format by default (e.g. 2.50 means a Rs 100 bet returns Rs 250 including stake). You can switch to fractional or American odds in your account settings if you prefer a different format. The Betting Odds page has a full breakdown of current odds across all available markets.

The minimum stake on most cricket markets at 000xxx is Rs 50. Maximum stake limits vary by market, match importance, and account tier. Standard accounts have a maximum stake per bet shown next to each market. VIP players have higher limits. If you need higher stake limits for a specific event, contact support — this can sometimes be arranged for verified high-volume players.

Casino & Games 6

000xxx offers a full Online Casino with live dealer games including Andar Bahar, Teen Patti, Baccarat, Roulette, and Blackjack with Pakistani dealers. Fishing Games and Ludo Games with real money play are also available. Slot games and virtual games round out the full selection. All games are accessible from a single account with no separate login required.

All casino games on 000xxx use certified Random Number Generators (RNG) for electronic games, and live dealer games use physical cards and wheels with video streaming. 000xxx's game providers are audited by recognised independent testing agencies. The outcomes of all games are independent of previous results and cannot be influenced by 000xxx or any player. RNG certification details are available on request from support.

Visit the Andar Bahar page on 000xxx. Log in, select a table, and place your bet on either Andar or Bahar. A joker card is dealt face-up, then cards are dealt alternately to Andar and Bahar until a card matching the joker's value appears. The side where the matching card lands wins. Side bets are also available on some tables. Minimum bets start from Rs 50. Full game rules are on the Andar Bahar page.

000xxx's Fishing Games are arcade-style shooting games where players fire at fish swimming across the screen — different fish carry different point values and prizes. You bet on ammunition, and the more fish you catch, the more you win. They're fast-paced, visually engaging, and popular with players who want a break from traditional casino formats. Multiple tables with different bet ranges are available.

Yes. Ludo Games on 000xxx are played for real PKR. You join a table by paying an entry fee (from Rs 50), play against other real players, and the winner takes the prize pool minus the platform's rake. Tournaments with larger prize pools are also available. Your real-money winnings are credited to your account balance immediately and can be withdrawn.

Yes — 000xxx's live casino operates 24 hours a day, 7 days a week, 365 days a year. Andar Bahar, Teen Patti, Baccarat, and Roulette tables have dealers working around the clock. The number of available tables may vary at very low-traffic hours, but there is always at least one active live table available for each major game type.

Security & Privacy 5

000xxx uses 256-bit SSL encryption on all connections. Passwords are stored using industry-standard one-way hashing — even 000xxx staff cannot read your password. Player funds are held in segregated accounts separate from 000xxx's operating funds, meaning your balance is protected even in unlikely platform scenarios. Data is never sold to third parties. For full details, see our Privacy Policy.

Go to Account Settings → Security → Two-Factor Authentication and follow the setup steps. With 2FA enabled, every new login requires both your password and a one-time code sent to your registered Pakistan mobile number by SMS. This means even if someone else has your password, they cannot access your account without your phone. 000xxx strongly recommends enabling 2FA on all accounts.

No — never. 000xxx will never ask for your password by SMS, email, WhatsApp, or any other channel. If you receive any message claiming to be from 000xxx and asking for your password, login credentials, or payment details, it is a phishing attempt. Do not respond, do not click any links, and report it to support@000xxx.bet immediately. Change your password straight away if you think your account may have been compromised.

Only you (when logged in) and authorised 000xxx staff who need access for account management, support, or compliance purposes can see your account details and betting history. 000xxx does not share individual account data with third parties for marketing purposes. Aggregate, anonymised platform data may be used internally for product development. See our Privacy Policy for the full data handling policy.

Act immediately: change your 000xxx password right away using Account Settings → Security. Then contact 000xxx support via live chat and report the suspected unauthorised access. Support can lock your account while the investigation is underway and review login logs to identify suspicious sessions. If you cannot log in to change your password, contact support immediately — they can force a password reset and lock the account from their end.

Responsible Gaming 4

000xxx provides a full suite of responsible gaming tools: deposit limits (daily/weekly/monthly), loss limits, session time reminders, cool-off periods (take a break from 1 day to several weeks), and self-exclusion (6 months, 1 year, or permanent). All tools are free, instant to activate, and found in Account → Safety Settings. Limit reductions are immediate; increases have a mandatory 24-hour waiting period. Full details on the Responsible Gaming page.

Go to Account → Safety Settings → Self-Exclusion. Choose your exclusion period (6 months, 1 year, or permanent) and confirm. Self-exclusion takes effect immediately — you will be unable to deposit or place bets. Your remaining real-money balance can still be withdrawn. To reverse a self-exclusion after the period ends, you must contact support and wait a minimum additional 7 days — this is a deliberate cooling-off step.

If you're concerned about your gaming, reach out to the 000xxx support team via live chat or email support@000xxx.bet. Our team is trained in responsible gaming support, will listen without judgement, and will help you set up appropriate limits or a break — whichever feels right. You can also review the full Responsible Gaming page which includes a self-assessment tool and detailed guidance for Pakistani players.

Yes. If you find it difficult to set limits through the account dashboard yourself, simply contact 000xxx support by live chat or email and ask them to apply specific limits to your account. The support team can set deposit limits, loss limits, or arrange a cool-off or self-exclusion on your behalf. This request will be actioned immediately and without judgement. Your wellbeing is the priority — there is never any pressure to keep playing.

HOW WE HELP

The 000xxx FAQ Is Built for Real Pakistani Players

Not generic copy-paste answers — actual answers to what players in Pakistan ask every day

Plain Language, No Jargon

Every answer in the 000xxx FAQ is written in straightforward English for Pakistani readers. No confusing technical terms, no legal boilerplate that tells you nothing. If an answer covers something complex — like wagering requirements — it's explained with a local example in PKR so it actually makes sense.

Pakistan-Specific Payment Answers

Half the payment questions on international gaming FAQs are irrelevant to Pakistani players — they cover Skrill, PayPal, or crypto methods nobody in Pakistan uses. The 000xxx FAQ focuses exclusively on Easypaisa, JazzCash, NayaPay, IBFT, and local card options because that's what actually matters here.

Fast Search — Find Answers in Seconds

The search bar at the top of this page filters all 60+ questions in real time as you type. Type "withdraw" and every withdrawal-related question surfaces instantly. No scrolling through irrelevant sections. The category filter buttons let you narrow down by topic if you prefer to browse rather than search.

Regularly Updated

000xxx updates this FAQ whenever policies change, new payment methods are added, new game types launch, or recurring support questions reveal a gap. The answers you read here reflect how 000xxx actually operates today — not how a platform similar to it operated three years ago. Check back after any major 000xxx updates.

Responsible Gaming Included

Many gaming platform FAQs treat responsible gaming as an afterthought. At 000xxx, it's a full category in the FAQ because it matters. From self-exclusion to deposit limits to recognising warning signs, the responsible gaming answers are here and easy to find — because the players who most need them should not have to search hard.

Still Not Answered? Live Chat Is One Tap Away

No FAQ can cover every situation. If you've read through the relevant section and your specific question isn't answered, the 000xxx support team is available around the clock via live chat. Pakistan-based agents, fast responses, no call centre queue. Your question gets a real answer from a person who knows the platform.

000xxx

GETTING STARTED

New to 000xxx? Start With These Answers

If you've landed on this FAQ page before registering, a few things are worth knowing upfront. 000xxx is a Pakistani-focused gaming platform — which means the payment methods work here, the customer support understands local context, and the cricket betting markets cover every major Pakistan match.

Registration is free and takes under 2 minutes. The minimum deposit is Rs 200, well within reach for most players testing the platform for the first time. Easypaisa and JazzCash deposits are credited within a few minutes. And the welcome bonus — a 100% match on your first deposit — is credited automatically, no code required.

The most common questions from new 000xxx players are covered in the Account & Registration and Deposits sections above. If you're specifically wondering about the welcome bonus and how wagering requirements work, the Bonuses section explains it clearly with a PKR example so there's no confusion about what you're getting.

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000xxx

EXPERIENCED PLAYERS

Existing 000xxx Players — The Most Useful FAQ Sections

For players who've been on 000xxx a while, the most frequently checked sections of this FAQ are Withdrawals, Cricket Betting, and Bonuses. These are the areas where specific rules and processes matter most — and where a misunderstanding can cause unnecessary frustration.

Withdrawals: the single most common question is why a withdrawal is delayed. Nine times out of ten it's either an incomplete KYC or an unmet bonus wagering requirement. Both are easily checked in your account dashboard. The Withdrawals FAQ section covers all the common delay reasons and how to resolve them quickly.

Cricket betting: in-play betting moves fast and the rules for abandoned matches, DLS method, and market settlement can catch people out. The Cricket Betting section explains exactly how 000xxx handles each scenario, so you know what to expect before the match starts rather than being surprised by a result.

Pro tip: Bookmark this FAQ page on your phone. When something comes up during a betting session — a query about a bet settlement, a deposit question, a bonus confusion — you can find the answer yourself in under a minute without waiting for live chat.

STILL NEED HELP?

Can't Find Your Answer? Contact 000xxx Support

Our Pakistan-based support team is available 24/7 — fast, helpful, no long queues

Live Chat

The fastest way to get help on 000xxx. Click the chat icon when logged in. Typical response time is under 3 minutes, 24 hours a day.

Email Support

For detailed account queries, KYC issues, or anything that needs documentation. Email support@000xxx.bet — responses within a few hours for most issues.

Verify before you contact: Before contacting support, check your 000xxx account dashboard for pending KYC prompts, wagering progress, or withdrawal status — most common questions can be answered there in seconds without waiting for a response.

Got Your Answers? Time to Start Playing on 000xxx

Register free in under 2 minutes — deposit via Easypaisa or JazzCash, claim your welcome bonus, and start betting on cricket today.

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